Refund & Cancellation Policy
At Smart4K IPTV, customer satisfaction is our highest priority. We provide digital IPTV subscription services, and due to the nature of digital content and instant service activation, please read this Refund & Cancellation Policycarefully before making a purchase.
1. Digital Subscription Policy
All Smart4K IPTV services are digital subscription-based services.
Once your account is activated and service credentials are delivered, the service is considered successfully provided and delivered.
Because of this:
There are no physical products involved
Physical returns are not applicable
Refunds are not automatic
2. Cancellation Policy
Subscriptions cannot be instantly canceled through the website once activated.
Canceling a subscription does not guarantee a refund.
Users may choose not to renew their subscription at the end of the billing period.
3. No Instant or Automatic Refunds
Smart4K IPTV does not offer instant or automated refunds.
All purchases are considered final after service activation.
4. Resolution Comes First
If you experience any issues such as:
Buffering or streaming interruptions
Channel unavailability
Login, setup, or configuration problems
You must contact our support team before requesting a refund.
👉 Most issues can be resolved quickly with proper setup guidance or server optimization.
5. How to Request Support or Refund Review
To request assistance or raise a refund-related concern, please contact us via email:
Please include:
Your registered email address
Order ID or payment details (if available)
A brief explanation of the issue you are experiencing
6. Support & Review Process
After receiving your request, our support team will carefully review your issue.
We may contact you via Email or WhatsApp to provide personalized assistance.
Our primary goal is to resolve the problem. If resolution is not possible, we will consider a fair and reasonable solution.
7. Refund Eligibility & Decision
Refunds, if approved, are processed on a case-by-case basis.
Smart4K IPTV reserves the sole right to approve or deny refund requests.
Refund decisions depend on:
Service usage
Time since activation
Nature of the issue
Verification of the reported problem
8. Policy Updates
Smart4K IPTV reserves the right to modify or update this Refund & Cancellation Policy at any time without prior notice.
Continued use of our services after updates indicates acceptance of the revised policy.
9. Contact Information
For any questions regarding this policy, please contact us at: